Every individual that wants to rent a car at Barcelona-El Prat Airport will need to provide a few documents, including a drivers license that is valid for the duration of your rental period. If it was in my email I sure did not find it. . Car was not full of fuel. Everything as agreed. However not labeled as dollar. Pros: There wasnt anything I liked about the rental counter service. . Cons: First they did not care about customers in line waiting for beeing attended. We rented a smaller car for 3 weeks, got an upgrade for a bigger car and were helped by a charming officer. Didn't know where to return car to. So, I bought two separate insurance policies for the same vehicle and time period. There are water bus stops at: Hinode Pier, Asakusa (Azuma Bridge), Hamarikyu, Toyosu, Harumi, Tokyo Rinkai Fukutoshin Area, Palette Town, Tokyo Big Sight, Ooi Seashore Park and Shinagawa Aquarium. Larger groups of travelers may want to opt for an SUV or a passenger van instead in order to have a bit extra room. Cons: I would not recommend Record-go or Discovery Cars (the intermediary) because of the following reasons: they didn't fill up the adblue additive. A few miles later, on the same day, a tire pressure warning light came on. Both check in and check out was lengthy and chaotic. Hello! Check-in and drop-off service super easy. We hope we have been an important part of your trip, we will continue to strive to provide you with great service. +44 (0)330 165 9369 Car Hire Suppliers Record Go ENJOY FAIR FUEL POLICY Record Go Car Hire Find the best Record Go deals with Enjoy Cheap car hire across Alicante, Malaga, Barcelona, Madrid, Majorca, Ibiza, Seville, Marbella, Costa Del Sol, Benidorm and more. There was only 4 people ahead of us in line. - The condition of car: It was scratched, dented and had broken and unfixed parts, dirty, warn out (steering wheel was peeling off), showed service engine light several times right after I picked it up All promises have been kept. At night the crane is colorfully illuminated. The third floor of the same building is a dining floor. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Trying to sell this company everything. 1 3 A/C Man. Too high extra-charge at desk for the Flex Fuel policy. when returning the card I was charged 125 TWICE in my credit card without being informed what these charges were. Best rates found by KAYAK users in the past 48 hours. - They asked for 9 EUR / per day in case I want to drive out of Spain which is unjustifiable in case when I'm returning the car to same location from where I collected. The car only had enough Ad Blu to go 500km when we collected it! Straightforward procedure via the data point on collecting the vehicle with only minimal contact with the very helpful staff (directing me to the check-in facility). or similar, Ford Kuga Cheaper than direct, as was the insurance they suggested. Airport information had never heard of Economy Rent a Car. The queue was long and everyone took ages to hire the car. Aeroport de Barcelona-El Prat, 08820 El Prat de Llobregat, Barcelona. Also, the line on the counter was not big but I ended up waiting too long. Also the lack of transparency for 90 extra for cross border charge to Andorra. Hidden taxes. Small damage all over the car and engine management light on, Cons: car had scratches and dents that weren't detailed on rental agreement, Pros: Lady behind desk was lovely (wish I could remember her name). Cons: Dicen que aceptan Mastercard Visa y dbito pero resulta que no trabajan con Revolut que es Visa o Mastercard y si no tienes otra tarjeta pues ya te quedaste sin coche. With our continually updated fleet of vehicles, you can explore any of these destinations with the . Pros: Initial conversations good and the car was nice, Cons: Took about 60 mins to fit child seats, kids were hungry and crying. Ms. Valerie Helped us to move the laggages all the way to the car. or similar, Seat Arona Were working with our partners to keep you safe and in the driving seat. A clear map to clients would be better as I collected the car in the night so recognising the return isnt clear. Suite 14 137-139 High Street Beckenham, BR3 1AG London, United Kingdom. The 3,000 km limit should not be applied to longer lease period like more than 21 days. Cons: I had to spend 2 extra hours and $70 retrieving passport- despite presenting national ID, Samebdy should educate RecordGo clerks, Cons: Would have been better to confirm the car condition on return, quite long wait at the counter although they had 2 helpful staff, Cons: Really poor I assume that they get commission to sell extra insurance if they don't they get nasty this is not d When i booked the car online it was saying that has the insurance included but that was only the basic one so ended up paying 50% more. Barcelona Excellent 7.95 / 10 5000+ ratings You can book by phone Call us: +1 332 600 6260 See our opening times here Reviews Location Information on Record Go in Barcelona Other suppliers in Barcelona Quadis Rent A Car Car Rental Barcelona 8.9/10 Sixt Car Rental Barcelona 8.62222/10 Flizzr Car Rental Barcelona 8.5/10 Cons: In retrospect, I wish we had insisted on reviewing the contract and signing it on paper (instead of electronically). We hope you enjoyed your trip and that we have met all your needs. Construction of the 54 stories from above ground 2 stories below ground story building was completed in October, 2004. Toyosu, read a travel guide to Toyosu in Koto-ku, a human-made island home to the large LaLaPort shopping mall, the Gas Science Museum and the new Tsukiji Fish Market. I eventually found a location that does business with Economy. I reserved a car for $109. No problems renting elsewhere in Europe with stateside license. No good working aircondition. He sad he would put this damage report in the report with the car. The car was comfortable and met my needs. 66.33.212.121 We learnt our lesson from past rental experience so we took Record Go offer with insurance eventhough we already purchased insurance with Qeeq. Hello Stuart! Koto-ku is located in the center of Tokyo and has excellent access. The maximum rental period per agreement is 60 days. This temporary gallery opened in July 2018 and is scheduled to run until fall of 2020. Wouldn't let me add a friend unless she was there with me, but we arrived on different flights so it was impossible. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Your quick and easy rental. Pros: New, good car (Seat Arona 21). We would like to thank you for the trust you have placed in Record go. Upon dropping off vehicle, the staff member insisted had had gone way over on the mileage, and how big of a deal it was going to be: Upon the realization he was wrong, by almost 700km, he was apologetic. I was convinced that I needed physical damage insurance from your website, so I purchased it. Good location, once you find it. T2: exit the luggage collection area and enter the arrivals hall, you will find Record go counter just in front. They went straight to the contract and assessed an inflated price for repairs and an administrative fee of 50 euros. also they charges an extra fee we didnt know about and of courser the fee the bank charges. Cons: The long line at the counter. Muchas gracias por elegir Record go. Your IP: Friendly staff. Walking south from the Gas Science Museum is the MIFA Football Park with a number of outdoor futsal pitches and a cafe. Pros: Very good car condition, stuff managed to work under stress conditions. Two speeding tickets, they charged $45 apiece to look them up on the computer and sending me a bill for the tickets which I had to pay for one and the Local gov unit never billed me. The tyre then went flat overnight. Cons: the only drawback was the 1400 euro deposit and the way insurance was arranged. I did a Google search for Economy Rent a Car, and found a location off site near the airport. If you do not have a license that has been issued from Spain, you may still be able to rent a car. They only had two people helping at the counter and they were also leaving the desk a lot to get a car, etc. Thank you very much for choosing Record go. It took 2 hours to pickup the car. Cons: According to the rental conditions, the fee for crossing borders was 15 per day. Group Tours in Japan, Autumn Leaves Photography new automatic car with no issues. Cons: RecordGo's contract is predatory, their service is poor, and within 5 miles of driving off the lot the oil change and inspection lights came on. Activities in Japan, Tokyo Architectour Activities in Tokyo, Climbing Mount Fuji Car Hire in Spain. Dropping a car off with Record Go at Barcelona Airport is quick and easy There are also outlets in case you need to charge any of your electronic devices while waiting. Eventually good customer service after a long wait at pick up. I didnt have representative hassling and blocking out my credit card and selling extra insurance (probably unessasarily). First car didn't start - electrical problem - glad it didn't happen morning of return trip. That seems like an extremely long time. Very bad company. Click to reveal Gdybym nie udokumentowa stanu samochodu - to stracibym cay depozyt. This Fiat drove smooth and handled the mountain roads very well. Byem wiadkiem obcienia innego wynajmujcego za uszkodzenie, ktrego nie mg spowodowa byo ono w rodku obszaru zniszczonego w ramach uszkodze udokumentowanych w protokole wydania. Osaka International AirportItami AirportOsaka. or similar, Mercedes Benz B Class In addition, Koto-ku has many attractive sightseeing spots. We are glad to have provided you with quality service and look forward to serving you again in the future. Find the cheapest Barcelona-El Prat airport car rental now with KAYAK. Received car expected after asking, being given an incorrect answer and then following it through to change the vehicle. Hello Mnica! Nightlife in Japan: Going out, exploring and drinking. Why hire a car with Record go? Przy odbiorze pracownik pomimo stwierdzenia, e wszystko jest ok - odmwi odnotowania tego w dokumentach. Budget prices are only achievable by under-staffing but this is going too far. Outside of car not cleaned. Do not hesitate to contact us if you need more information. No wait, friendly staff, best car we have ever rented in BCN, There is nothing we did not like. and I work as a top Customer Experience Consultant after an early career in business travel at the highest level. The car was clean and rental rates for car hire was very reasonable, Hit by requirement to purchase insurance direct with Record Go at very high price or pay an extortionate holding deposit (despite having taken out insurance direct via rental cars.com with booking). I planned to rent a car to take a day drip to an area near Barcelona. Pros: Car was pretty tired and the back seats were a mess. Efficient service. Car Rental Call Now More Home Reviews Videos Photos See all Calle del Roselln, 9 02029 Barcelona, Spain 11 people 13 people follow this +34 936 19 24 68 Opening Soon 7:00 AM - 10:00 PM Car Rental Page transparency See all With its countless buildings, its two towers, and Mount Fuji in the background, Tokyo from the sky is a treat for the eyes as well as for the heart. They spoke perfect English. Didn't clearly state that it was manual so only one of us could drive it. ORIX Auto Corporation All Rights Reserved. Although I booked full insurance with debit card then they charged me double the money eventually. On average a rental car at Barcelona-El Prat airport costs $41 per day. If the taxes are written on the terms and conditions for me they are still hidden, noone goes in there to read them. The car was nearly new, clean and no problems. Upon Arriving at airport we waited almost an hour for shuttle to return. Absolutely awful - deep in the terms and conditions they apparently state that you cant pay the deposit with Amex. 154 travelers who rented a car in Barcelona-El Prat Airport gave the car agency they used an average rating of 7.0. In Tokyo, Christmas and its festivities have managed to find their place to become real unmissable events. Hard to find the office because they have moved, but that wasnt an issue. We were refunded only partial as there is a 31.88 for Fuel and Service fee even though the car was returned filled with fuel. I still have to wait a month to get my 1100 euro deposit back. Cons: There was no sign on the outside of the rental hut which meant I spent a good 10 minutes wondering around trying to find it. I did a check in before I left to go on holiday which I guess made it easier to collect the car at Palma airport. Because we want to make sure each review listed here is left by a real customer, we dont have an option to post a review here. It also includes Kidzania, a theme park aimed at children between the ages of 3-15 who can act out various adult professions including doctors, judges, ANA pilots and chefs in a recreated small town. Not Hertz's fault, certainly, but I sure wish someone would fix it! In the future, I'm thibking my best bet would be to simply rent directly from the rental car company. The RecordGo car was technically out of order and as they only emailed the rental agreement after my second email demand on the 6th day of the 7-day rental period, I had no contact to get any real assistance. While the entire rental was very good, the car was brand new, and the staff very friendly. the car was not clean especially the windscreen. On the spot, when added insurance price was 2.2x more than initially communicated Car given was not the one reserved,but Hyundai that had some strange features that caused flat battery and left us without the car for half a day ( of course when most needed) Emergency service from Hertz that was the actual provider behind the Dollar, acted very slowly and fairly unprofessionally. The new car had no windshield fluid. How a giant corporation can take surcharge advantage. - The agents were inattentive and disorganized. Cons: RecordGo agent gave me 3 numbers of DiscoverCars to all, Spanish, US and UK number. Cons: Easy process, pick up and return in the same place, easy to find. I booked online and made sure I got the singing and dancing package for insurance etc. My booking was through Economy Car Rental. We will never use them again. Helpful staff doing the best they can within company strategy and charges. , Picked up car from Malaga Airport. They were very accommodating. Their fleet consists of small, medium and large cars, luxury cars, SUVs, 7 and 9-seaters and includes both manuals and automatics. Cons: The car had 12 damages in the paint and sheet metal and the fluid of the front wiper was defect. Cons: The car was a little damaged when we picked it up at the location. 1-star : Most relevant MF MF 3 reviews GR 21 hours ago Beware Beware! If they take any of the deposit it will be a problem. Record is just one of many hire car companies at Barcelona Airport. Depending on your personal preferences, there are a few different models for you to choose from for your car rental at Barcelona-El Prat Airport. I was advised to pay for insurance online when booking so I did. If anyone gets down to an obscure part of the t&c to see that they cant do a deposit on the same card they paid for it with, I would be surprised. I am now in legal proceedings with them over the issue. Super slow process to check in and get the car. So, even with four agents, the process was slow. Crossing country borders is allowed to the following countries: Andorra, France, Portugal, Gibraltar. I've been short changed by about 5 on the petrol. Hello Madeleine! Staff very polite and helpful. I pay for the full coverage (which isnt that much more than the standard booking) and within 10 min I have the keys, no forced insurances and I can pay for fuel on debit card. The above prices are only approximate and were last updated at 12:13 on 2023-06-03. I would not recommend renting from Record because of the hidden fees. Staff was great, helpful and the vehicle was new, so super happy about that. Polite. The action you just performed triggered the security solution. When being invalid, I can't normally use service. With no explanations, no excuses and no will to change this. Good the worst experience I've ever had. Had a long wait for shuttle back to airport as well. Quick drop off. Pick up was extremely difficult. I called and the address that was given to me was 30 mins away so it was incorrect. They told me my only option was to pay 180 because they didnt have any economy cars left. Rentalcars.com is a trading name of Booking.com Transport Limited which is a limited company registered in England and Wales (Number: 05179829) whose registered address is at 100 New Bridge Street, London, EC4V 6JA. they overcharged for border crossing. Kidzania, LaLaPort Shopping Mall, Toyosu, Tokyo, Japan, teamLab Planets at evening, Toyosu, Tokyo. We took photographs and showed the damage to the guy working at the time. had to pay 90 more when i already paid this when booking. Pros: it was one of the cheapest options available. 167.114.97.163 Car hire Barcelona - Record go Only 3 weeks left until SUMMER. I photographed what I saw, but unfortunately missed a scratch on the driver side view mirror and was assessed damage for that and an administrative fee. Apparently we bought a deluxe package we hadn't intended and the overall price was considerably higher. By providing your email address you agree to our. or similar, Opel Corsa It was not clear during the booking process that there would be a mandatory 28 euro fee for refilling the petrol tank, even if we returned the car will full gas. We know how important it is for our clients to receive fast and efficient service. The car rental center in Terminal 2B is right after the customs office, which is in the main exit hall. Very simple, convenient and, as I have repeatedly seen, reliable service! Was assigned a Car with significant amount of body damage. It took around 30 mins to drop off the car, which was kind of unusual because you don't have much time before the departure. Great experience renting Avis through Kayak. Can only assume that they were spending time on selling insurance products. T1 parking G T2 Technical block direction T2C, Josep Tarradellas Barcelona-El Prat Airport (BCN), outside the terminal building TAKE THE SHUTTLE. Cons: Passenger air bag was switched off. To save time, try to avoid picking up or returning your rental during rush hour, which is normally between 8 and 9.30 am and 7 and 8.30 pm. Toyosu . Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. It is a free facility, aiming to teach kids about gas as a source of energy and heat. During holidays, service outside of business hours is not available. We use dedicated people and clever technology to safeguard our platform. Cons: Impossible to find rental desk from Ryanair arrival hall T2B. All the best. We will take steps to ensure that this does not happen again in the future. We hope to see you again soon! Activities in Tokyo, Night cruise through the industrial zone T2B terminal parking, Fiat 500 - lady at drop-off was not very friendly Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. English speaking. Cons: They provide a wrong adress for picking up the car and delivery. You can contact the company at 936 19 24 68. . OK puts a 1500 hold UNLESS you purchase 49.95 insurance (which doesnt cover much) then the hold drops back down to 100. Pros: Very quick collection and drop off. The wait to pick up the car was over 3hrs, which was unacceptable! I finally figured out (from a shuttle bus driver) that it was probably AutoClick and off airport grounds. Barcelona-El Prat Airport car rental reviews and directory Hertz 6.4 Okay Map / Details Reservation. Fair price for it all. Process wise was a breeze. Thank you for choosing us and we hope you enjoyed the trip and earn us your 5 on your next rental! Cons: Charged deposit, despite of the full car insurance. Tokyo Disneyland: Tokyo Disneyland in Tokyo Disney Resort is the world's most visited theme park. Hinode Pier to Tokyo Big Sight (25 minutes) Read more about Tokyo pleasure boat cruises.